Guest Room Attendant

Crescent Careers • Virginia Beach, VA

26d • Onsite

About The Position

The Guest Room Attendant joins the housekeeping team at the Delta Hotel by Marriott Virginia Beach Waterfront. This role is responsible for cleaning and maintaining assigned guest rooms and other hotel areas according to hotel and brand standards, while delivering courteous, professional service and protecting guest privacy. The attendant follows established safety, sanitation, and housekeeping procedures, reports room or maintenance concerns, and communicates room status and guest requests to the appropriate department. Other duties may be assigned by management.

Responsibilities

• Clean and maintain assigned guest rooms according to hotel and brand standards.
• Make beds, change linens, and replace towels and other room supplies.
• Dust, vacuum, sweep, mop, and sanitize guest rooms, bathrooms, and assigned areas.
• Clean and disinfect bathrooms, including toilets, showers, tubs, sinks, mirrors, and fixtures.
• Replenish guest room amenities, toiletries, linens, and other supplies as needed.
• Empty trash and remove used linens and other items from guest rooms.
• Inspect rooms for cleanliness, damage, maintenance concerns, or missing items and report issues promptly.
• Ensure guest rooms are properly arranged and presented according to hotel standards.
• Respond courteously and professionally to guest requests while maintaining guest privacy and confidentiality.
• Follow proper procedures for handling lost and found items.
• Maintain and organize housekeeping carts and cleaning supplies throughout the shift.
• Use cleaning chemicals and equipment safely and according to established procedures.
• Follow all hotel, Marriott, safety, sanitation, and housekeeping standards.
• Communicate room status, maintenance concerns, and guest requests to the Housekeeping Supervisor or appropriate department.
• Assist with cleaning and maintaining other areas of the hotel as needed.
• Maintain a professional appearance and positive attitude while representing the hotel.
• Perform other duties as assigned by management.

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates and their family members (for full-time and part-time associates)
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent-managed properties in North America for associates and their family members
• Marriott Employee Room Rate Discount Program
• Health and wellness programs
• Learning and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed