Guest Room Attendant - Housing Availalbe

Crescent Careers•Vail, CO

84d•Onsite

About The Position

The Highline Vail, a DoubleTree by Hilton, is seeking an outgoing, energetic, and customer service-oriented individual to fill the position of Guest Service Expert on a Full-Time basis. This role involves maintaining high standards of cleanliness and guest satisfaction in a beautiful Colorado setting near Vail Mountain. The position offers flexible shifts and housing is available.

Requirements

Outgoing, energetic, and customer service oriented.
Must be available to clean rooms and cover shifts as needed.
Must comply with attendance rules and be available to work on scheduled shifts.
Must maintain a clean and professional appearance at all times, including proper uniform.
Must comply with emergency training and procedures.

Nice To Haves

Sharing your love of your local surroundings with guests.

Responsibilities

Self-inspect rooms and provide open communication.
Assist in training new staff, providing counseling and performance feedback.
Clean guest rooms daily, including making beds, cleaning bathrooms, dusting, and vacuuming.
Clean public areas and back of the house.
Ensure compliance with accident/loss prevention programs, health/sanitation standards, and regulations.
Report engineering and housekeeping discrepancies in assigned rooms.
Be available to clean rooms and cover shifts as needed, complying with attendance rules.
Assist in inventory supply, collecting supplies at the beginning of the shift to control inventory and expenses.
Respond to guest requests, concerns, and problems to ensure guest satisfaction.
Fill out Lost and Found forms daily and answer inquiries.
Assist in projects including deep cleaning, inspecting rooms for quality, and completing documentation and other QA items.
Comply with emergency training and procedures.
Maintain a clean and professional appearance with proper uniform.
Perform any other job-related duties as assigned.