Guest Room Attendant

Pearl Real Estate•Houston, TX
•$0 - $15•Onsite

About The Position

The Hotel Guest Room Attendant ensures guests have a clean, comfortable, and welcoming environment. The role maintains cleanliness and order in guest rooms and public areas, following established procedures and safety standards. It requires attention to detail, efficiency, and the ability to work independently, while promptly addressing room-related guest needs and supporting exceptional service and operational excellence.

Requirements

  • High school diploma or equivalent.
  • Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
  • Basic understanding of cleaning techniques and use of cleaning equipment.
  • Strong attention to detail and commitment to maintaining cleanliness standards.
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to push and/or pull equipment weighing up to 100 pounds, with or without reasonable accommodation.

Nice To Haves

  • Previous experience in housekeeping or a similar role in the hospitality industry.
  • Familiarity with hotel safety and sanitation standards.
  • Basic knowledge of guest service principles.
  • Multilingual skills to assist a diverse guest population.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cloths, mops, sponges, brushes, and cleaning agents; this involves reaching overhead, bending, and stooping.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip beds and make beds, changing linens; bedspreads may weigh up to 50 pounds.
  • Thoroughly dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum the entire room and empty trash.
  • Replenish guest rooms with amenities, linens, and supplies.
  • Sign for and retrieve room keys, take them to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
  • Inspect rooms for maintenance issues and report damage or safety hazards to the appropriate department.
  • Use and store cleaning equipment and supplies according to hotel policies and safety guidelines.
  • Respond promptly and courteously to guest requests and inquiries regarding room service.
  • Help coworkers with their duties and contribute as a team player.
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