Guest Room Attendant

Crescent Careers•Denver, CO
•Onsite

About The Position

Every Moment Matters. Every interaction at Populus has the power to leave someone inspired, not just by exceptional hospitality, but by a deeper connection to nature, community, and one another. Whether you're welcoming guests, preparing a meal, caring for our spaces, or supporting the team behind the scenes, your work helps bring our mission to life and makes you an essential part of a new species of hospitality. A Rare Opportunity At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people. We are seeking a Guest Room Attendant to join the team at one of the country's most innovative lifestyle hotels. Populus is more than a place to stay. It is a destination designed to inspire. Every guest room, hallway, and shared space plays an important role in the experience we create. As a Guest Room Attendant, you help ensure every guest arrives to a space that feels welcoming, comfortable, and thoughtfully prepared. Your attention to detail directly contributes to guest satisfaction and reinforces the high standards that define the Populus brand.

Requirements

  • A positive attitude and genuine commitment to hospitality.
  • Strong attention to detail and pride in maintaining beautiful, welcoming spaces.
  • The ability to work independently while remaining a reliable and collaborative team member.
  • Excellent guest service skills and a professional demeanor.
  • The ability to manage multiple priorities while maintaining quality and efficiency.
  • A commitment to safety, cleanliness, and operational excellence.
  • Flexibility to work weekends, holidays, and varying schedules based on business needs.
  • Physical ability to stand, walk, bend, lift, push, pull, and perform housekeeping duties throughout a shift.

Responsibilities

  • Clean and service assigned guest rooms, bathrooms, hallways, and public spaces according to hotel standards.
  • Prepare guest rooms by changing linens, making beds, replenishing amenities, and ensuring every detail is guest-ready.
  • Maintain exceptional standards of cleanliness, organization, hygiene, and presentation throughout assigned areas.
  • Identify and report maintenance concerns, safety issues, and damaged or missing items to ensure a seamless guest experience.
  • Respond promptly and professionally to guest requests while maintaining privacy, confidentiality, and respect.
  • Properly handle lost and found items in accordance with hotel procedures.
  • Maintain housekeeping carts, equipment, linens, supplies, and guest amenities needed to support daily operations.
  • Support deep-cleaning projects and other housekeeping initiatives as assigned.
  • Follow all safety, sanitation, chemical handling, and security guidelines to protect guests, associates, and the environment.
  • Collaborate with fellow team members to ensure operational excellence and consistent service standards throughout the hotel.

Benefits

  • Competitive wages
  • Comprehensive benefits for eligible associates and family members
  • 401(k) program with company match for eligible associates
  • Flexible scheduling opportunities
  • Travel discounts at Crescent-managed properties throughout North America for you and your family
  • RTD EcoPass
  • Career growth opportunities with a leading hospitality management company
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