Guest Room Attendant - Part Time

PENN Entertainment • Lake Charles, LA

18h

About The Position

The Guest Room Attendant cleans hotel rooms, hallways, linen rooms, and employee and storage areas as directed. The role also includes maintaining and cleaning equipment used during a shift, documenting completed duties, reporting safety hazards and maintenance deficiencies, and following security measures.

The attendant greets guests, assists with issues within their authority while following established guidelines and policies, and performs duties quietly and orderly. They may assist the house person with department projects as needed and must maintain strict confidentiality in company matters.

Requirements

• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to operate equipment such as vacuum cleaners, cleaning supplies, a mop, and a broom.
• Ability to minimally communicate and understand English regarding directions, hazards, or questions; applicants unable to speak or understand English must have prior experience as a guest room attendant.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Six months of previous cleaning experience preferred.

Responsibilities

• Clean hotel rooms, hallways, linen rooms, and employee and storage areas as directed.
• Maintain and clean equipment used throughout the shift as directed.
• Maintain proper documentation of duties completed during the shift.
• Report safety hazards and maintenance deficiencies for proper handling.
• Abide by all security measures.
• Greet guests with the proper salutation and a pleasant expression.
• Assist guests with issues within their authority, ensuring satisfaction while following established guidelines and policies.
• Perform duties in a quiet and orderly manner.
• Assist the house person with department projects as needed.
• Maintain strict confidentiality in all company matters.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED