Guest Room Attendant

Bally's Chicago•Dover, DE

165d

About The Position

The Guest Room Attendant is responsible for maintaining the cleanliness of hotel rooms and bathrooms, including attention to window treatments, bathroom amenities, and room lighting. The role includes reporting damaged or missing guestroom items, updating room status when departure rooms are ready, participating in room inspections, providing customer service, following safety rules and company procedures, and complying with recycling program standards. Duties and responsibilities may change at any time with or without notice. This position is represented by Unite Here and is subject to the applicable collective bargaining agreement. The employee must be available to work weekends, holidays, and nights as scheduled. Starting compensation is $18.00 per hour. New hires receive 30 consecutive days of free rides with DART and may earn reimbursements through Delaware Commute Solutions.

Requirements

Must be available to work weekends, holidays, and nights as scheduled.

Responsibilities

Ensure hotel rooms and bathrooms are clean, attending to details including window treatments, bathroom amenities, and room lighting.
Immediately report damaged or missing guestroom items to supervisory staff.
Immediately report completion of a departure room by updating its status as vacant and ready so it can be made available to arriving guests.
Participate in daily inspections of completed sections with supervisory staff.
Provide exceptional customer service.
Work safely and follow established safety rules and regulations.
Communicate effectively with co-workers, supervisors, and guests.
Follow relevant policies and procedures.
Comply with the company’s recycling program standards.
Perform other duties as assigned.