Guest Room Attendant

WSLM Recruiting • Meridian, ID

5d • $16 - $17

About The Position

Western States Lodging & Management is hiring a dependable, detail-oriented Guest Room Attendant for Tru by Hilton Boise West. The role helps create an exceptional guest experience by ensuring guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation. The attendant prepares welcoming rooms, responds to guest requests, and supports the hotel’s daily operations while demonstrating the company’s hospitality and service standards.

The position requires frequent walking and standing, frequent bending, stooping, reaching, and repetitive cleaning tasks. It also requires occasional lifting, moving, or carrying of items weighing up to 50 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Requirements

• Strong attention to detail and commitment to maintaining cleanliness standards.
• Ability to follow cleaning procedures, safety guidelines, and brand standards.
• Strong time-management skills and ability to complete assigned rooms efficiently.
• Positive, professional communication skills.
• Ability to work independently while contributing to a team environment.
• Dependable, organized, and committed to providing excellent guest service.
• Ability to safely work with cleaning products and chemicals.
• Availability to work some weekends and holidays as business needs require.
• Authorization to work in the United States and proof of identity as required by federal law.
• Ability to frequently walk and stand throughout the shift, bend, stoop, reach, and perform repetitive cleaning tasks.
• Ability to occasionally lift, move, or carry items weighing up to 50 pounds.

Nice To Haves

• High school diploma or equivalent preferred.
• 0–1 year of housekeeping, cleaning, hospitality, or related experience preferred.

Responsibilities

• Clean and service guest rooms according to hotel brand standards.
• Make beds and replace sheets, pillowcases, towels, and other linens.
• Dust furniture, vacuum carpets, mop floors, and maintain clean, organized rooms.
• Clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors.
• Replenish toiletries, towels, coffee supplies, cups, and other guest amenities.
• Ensure guest rooms are stocked, organized, and ready for arriving guests.
• Clean and maintain guest-accessible areas, including the lobby, hallways, elevators, fitness center, laundry areas, and other common spaces.
• Respond promptly and courteously to guest requests for towels, pillows, amenities, and other supplies.
• Report maintenance concerns, damaged items, or needed repairs to the appropriate department.
• Follow established safety, sanitation, and security procedures.
• Handle cleaning chemicals properly and operate housekeeping equipment safely.
• Assist with laundry duties as needed, including sorting, washing, folding, and stocking linens.
• Work with front desk, maintenance, housekeeping, and other hotel associates to support daily operations.
• Demonstrate Western States Lodging & Management hospitality and service standards in guest interactions.

Benefits

• Competitive pay of $16–$16.50 per hour, with the starting rate based on experience and qualifications.
• Compensation program with opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%.
• Hotel discounts at select Western States Lodging & Management properties.
• Medical, dental, and vision insurance plans plus Health Savings Account options for eligible full-time associates.
• Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
• Personal Time Off (PTO) and vacation benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed