Guest Room Attendant

PENN Entertainment • Council Bluffs, IA

6d

About The Position

The Guest Room Attendant cleans hotel rooms, hallways, linen rooms, and employee and storage areas as directed. The role maintains and cleans equipment, reports safety hazards or maintenance deficiencies, assists guests with issues while following established guidelines and policies, and helps the house person with department projects as needed.

Requirements

• Six months of previous cleaning experience preferred.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Six months of previous cleaning experience preferred.

Responsibilities

• Clean hotel rooms, hallways, linen rooms, and employee and storage areas as directed.
• Maintain and clean all equipment.
• Report safety hazards or maintenance deficiencies for proper handling.
• Assist guests with issues and ensure guest satisfaction while operating within established guidelines and policies.
• Assist the house person with department projects as needed.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED