Guest Room Attendant

Arizona Charlie's•Boulder, AZ

About The Position

As the Guest Room Attendant, you contribute to the Housekeeping team and the overall guest experience. You ensure guest rooms are refreshed, sanitized, and maintained to the property's standards, helping create a welcoming, comfortable, and safe environment. The role supports daily operations, the property's reputation, and guest satisfaction through attention to detail and commitment to cleanliness.

Requirements

  • At least 18 years of age.
  • Ability to effectively communicate in English, both written and verbal.
  • Obtain and maintain all work cards as required by the company.
  • Verify the right to work in the United States.
  • Ability to follow instructions and complete tasks accurately in a fast-paced environment.
  • Strong communication skills and willingness to work as part of a team.
  • Commitment to fostering a respectful, inclusive, and safety-conscious work environment.
  • Frequently push or pull up to 70 pounds.
  • Frequently lift and/or carry up to 50 pounds at floor, knee, waist, and chest levels.
  • Frequently squat, kneel, reach, bend, and twist; constantly stand and walk.
  • Ability to communicate using in-person speech, radios, and telephone, and to hear, understand, and distinguish speech and/or other sounds in person.
  • Ability to use tools or equipment requiring a high degree of dexterity and to ascend and descend stairs.

Nice To Haves

  • At least 3 months of hospitality, cleaning, or related experience preferred.

Responsibilities

  • Provide timely and courteous guest service consistent with the company's guest service culture.
  • Load and restock housekeeping carts with linens, amenities, and cleaning supplies throughout the shift as needed.
  • Clean and service guest rooms according to department standards, including making beds, dusting, vacuuming, and replenishing amenities.
  • Replace or report missing, damaged, or broken items and furniture.
  • Accurately complete room status reports and follow guest-room entry and exit procedures.
  • Comply with applicable gaming laws, company internal controls, policies and procedures, Title 31, and federal regulations, where applicable.
  • Provide timely, outstanding guest service to guests and fellow team members in keeping with company standards.
  • Perform other duties as assigned.
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