GUEST ROOM ATTENDANT

Caesars Entertainment • Waterloo, IA

15d

About The Position

Guest Room Attendants provide friendly, courteous Family-Style Service to guests while cleaning guest rooms in their assigned area. They demonstrate a strong commitment to customer service by following service standards, safety procedures, and standard operating procedures. The role ensures guest rooms are clean and orderly and meet hotel standards. Duties include cleaning, dusting, vacuuming, replenishing supplies, changing linens, and sanitizing bathrooms. Attention to detail, efficiency, and a commitment to an excellent guest experience are important.

Requirements

• Ability to work various shifts, weekends, and holidays.
• Ability to push and pull up to 50 pounds.
• Ability to lift and carry objects up to 50 pounds.
• Ability to bend, stoop, twist, reach, and kneel repetitively.
• Ability to safely work with provided cleaning chemicals and equipment.
• Ability to ascend and descend stairs and maintain equilibrium for an extended period.
• Ability to work from a standing position and/or walk for an extended period.
• Ability to work in a smoking and pet-friendly environment.

Responsibilities

• Clean all assigned rooms to company standards within the designated work period.
• Maintain a professional appearance and demeanor throughout the shift.
• Follow safety protocols and immediately report unsafe working conditions.
• Follow lost and found policies and procedures.
• Plan, organize, and complete work in a timely manner.
• Take initiative, show ownership, and go above and beyond to assist guests with their needs.
• Accept feedback and coaching from supervisors.
• Load carts with supplies for the designated work area and keep the supply closet clean and organized.
• Complete all company-required training within designated time frames.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed