Guest Room Attendant

Comfort Suites Southport•Indianapolis, IN

21d

About The Position

As a Guest Room Attendant, you help ensure guests have an enjoyable and comfortable stay by preparing and maintaining clean, orderly guest rooms and bathrooms that meet hotel standards. The role includes cleaning and restocking rooms, preparing supplies and equipment for the next day, and providing friendly service to guests encountered during the shift. You must follow health and safety rules, report problems, and maintain quality while working efficiently, often with little supervision.

Requirements

High school diploma or equivalent.
Professional demeanor and clear communication skills.
Maintain a clean uniform and appearance.
Able to stand for at least 8 hours and stand and walk for an entire shift.
Able to perform continuous movement and repetitive motions, including bending, lifting, pushing, pulling, carrying, and moving up to 25–30 pounds.
Customer-oriented and friendly.
Prioritization and time-management skills.
Able to work quickly without compromising quality.

Responsibilities

Clean, dust, polish, and vacuum guest rooms and bathrooms to meet hotel standards.
Change linens, make beds, and clean bathrooms.
Restock guest room supplies, including soap and shampoo.
Organize the linen closet, restock the cart, and prepare for the next day before the shift ends.
Remove trash and dirty linens.
Greet guests encountered during the shift with a friendly smile.
Ensure rooms are cared for and inspected according to standards.
Protect equipment and check for inadequacies.
Notify superiors of damages, deficits, and disturbances.
Follow health and safety rules and company practices.
Work with little supervision while maintaining a high level of performance and quality.