Guest Room Attendant | Playa Largo Resort & Spa

SHANER • Key Largo, FL

23h • Onsite

About The Position

The Guest Room Attendant cleans and services assigned guest rooms according to category priority and the hotel’s franchise and cleanliness standards. The role maintains quality and cleanliness throughout daily assignments, follows housekeeping, safety, and security procedures, and protects the confidentiality and security of guest rooms. The attendant reports maintenance deficiencies, handles guest requests and complaints, and works to ensure guest satisfaction. The position also includes returning and restocking the cart at the end of the shift and completing scheduled deep-cleaning or seasonal-cleaning tasks. A flexible schedule is required, including weekends, holidays, and varied shifts.

Requirements

• At least one year of cleaning experience.
• Ability to communicate satisfactorily with guests, management, and coworkers so they understand.
• Knowledge of proper chemical handling.
• Availability to work a flexible schedule, including weekends, holidays, and varied shifts.

Nice To Haves

• Previous hotel experience is preferred.
• Bilingual English/Spanish is a plus.
• Knowledge of local activities and attractions appropriate for the clientele.

Responsibilities

• Clean and service assigned guest rooms according to category priority and hotel standards.
• Maintain established cleanliness and quality standards throughout daily assignments.
• Report maintenance deficiencies.
• Handle guest requests and complaints and ensure guest satisfaction.
• Maintain the confidentiality and security of guest rooms.
• Follow house rules, safety rules, housekeeping room procedures, and security procedures.
• Return and restock the cart at the end of the shift.
• Complete scheduled deep-cleaning and seasonal-cleaning functions.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed