About The Position

The Resort Guest Room Attendant is part of the Housekeeping department at Durango and helps provide an approachable luxury destination with best-in-class hospitality. The role focuses on keeping guest rooms clean and neat, completing assigned work within the allotted time, and providing personalized service to guests.

Requirements

  • Communicate effectively with guests, team members, and management in written and verbal form.
  • Reach a height of 6 feet.
  • Transport, push, pull, and maneuver a cart weighing up to 60 pounds.
  • Climb, bend, reach, walk, and stand for the duration of the shift.
  • Tolerate chemicals, cleansers, and solvents.
  • Obtain all necessary work cards.
  • Demonstrate the values of kindness, inclusiveness, forward-thinking, reliability, passion, and self-awareness.

Responsibilities

  • Ensure guest rooms are clean and neat.
  • Complete the daily assignment of guest rooms within the allotted time and perform general cleaning as assigned.
  • Stock and maintain the housekeeping cart in a neat, orderly manner at all times.
  • Pick up rooms as needed based on occupancy.
  • Deliver service with a personal touch and seek opportunities to delight guests.
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