Guest Room Attendant

WSLM Recruiting•St. George, UT
•$14 - $15

About The Position

Western States Lodging & Management is seeking a dependable, detail-oriented Guest Room Attendant for Tru by Hilton St. George. The role helps create an exceptional guest experience by ensuring guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation. The attendant prepares rooms for arriving guests, responds to guest requests, reports maintenance concerns, and works with hotel associates to support daily operations. The position requires frequent walking and standing, repetitive cleaning activities, and occasional lifting, moving, or carrying items weighing up to 50 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

Requirements

  • Strong attention to detail and commitment to cleanliness standards.
  • Ability to follow cleaning procedures, safety guidelines, and brand standards.
  • Strong time-management skills and ability to complete assigned rooms efficiently.
  • Positive, professional communication skills.
  • Ability to work independently and contribute to a team.
  • Dependability, organization, and commitment to excellent guest service.
  • Ability to work safely with cleaning products and chemicals.
  • Availability to work some weekends and holidays as business needs require.
  • Authorization to work in the United States and proof of identity as required by federal law.
  • Ability to frequently walk and stand, bend, stoop, reach, and perform repetitive cleaning tasks.
  • Ability to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.

Nice To Haves

  • High school diploma or equivalent.
  • 0–1 year of housekeeping, cleaning, hospitality, or related experience.

Responsibilities

  • Clean and service guest rooms according to hotel brand standards.
  • Make beds and replace sheets, pillowcases, towels, and other linens.
  • Dust furniture, vacuum carpets, mop floors, and keep rooms clean and organized.
  • Clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors.
  • Replenish toiletries, towels, coffee supplies, cups, and other guest amenities.
  • Ensure guest rooms are stocked, organized, and ready for arriving guests.
  • Clean and maintain guest-accessible areas, including the lobby, hallways, elevators, fitness center, laundry areas, and other common spaces.
  • Respond promptly and courteously to guest requests for supplies and amenities.
  • Report maintenance concerns, damaged items, or needed repairs to the appropriate department.
  • Follow safety, sanitation, and security procedures.
  • Handle cleaning chemicals properly and operate housekeeping equipment safely.
  • Assist with laundry duties, including sorting, washing, folding, and stocking linens.
  • Work with front desk, maintenance, housekeeping, and other hotel associates to support daily operations.
  • Demonstrate Western States Lodging & Management hospitality and service standards in guest interactions.

Benefits

  • Competitive pay of $14–$15 per hour, with starting rate based on experience and qualifications.
  • Compensation program providing opportunities for future pay growth based on performance and career development.
  • 401(k) with dollar-for-dollar company match up to 4%.
  • Hotel discounts at select Western States Lodging & Management properties.
  • Eligible full-time associates may receive medical, dental, and vision insurance plans and Health Savings Account options.
  • Eligible full-time associates may receive optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
  • Eligible full-time associates may receive Personal Time Off (PTO) and vacation benefits.
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