Guest Room Attendant - Part Time

Ameristar Casino Hotel East Chicago • East Chicago, IN

5h

About The Position

The Guest Room Attendant cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers. The role also involves maintaining and cleaning equipment, documenting duties completed during each shift, reporting safety hazards and maintenance deficiencies, and following security measures. Attendants greet guests, assist with issues within their authority and established policies, and complete duties quietly and orderly. They may assist the house person with department projects as needed.

Requirements

• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to operate equipment, including vacuum cleaners, cleaning supplies, a mop, and a broom.
• Ability to minimally communicate and understand English regarding matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant is required.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Six months of previous cleaning experience preferred.

Responsibilities

• Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers as directed.
• Maintain and clean all equipment used during the shift as directed.
• Maintain proper documentation of duties completed during the shift.
• Report safety hazards or maintenance deficiencies for proper handling.
• Abide by all security measures.
• Greet guests with the proper salutation and a pleasant expression.
• Assist guests with issues within the attendant's authority, working toward guest satisfaction within established guidelines and policies.
• Perform duties in a quiet and orderly manner.
• Assist the house person with department projects as needed.

Benefits

• Day-one medical coverage, which may vary by position.
• 401(k) matching, which may vary by position.
• Annual performance bonus, which may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.
• Wellness programs designed to support team members' financial, physical, and mental well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed