Guest Room Attendant

Crescent Careers•Owings Mills, MD

About The Position

The Guest Room Attendant cleans assigned guest rooms and responds to guest requests to support an enjoyable, comfortable stay and the hotel’s guest-service and profitability goals. The role includes routine room cleaning, replenishing linens and amenities, deep cleaning as needed, maintaining and transporting a housekeeping supply cart, disposing of trash and recyclables, and providing turn-down service when needed. Other job-related duties may be assigned by the associate’s supervisor. The job description notes that its listed examples are not all-inclusive and that the position is at will.

Responsibilities

  • Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming.
  • Change and replenish bed linens, towels, and guest amenities as needed.
  • Perform deep-cleaning tasks as needed.
  • Stock, maintain, and transport the housekeeping supply cart daily.
  • Dispose of trash and recyclables.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
  • Perform guest turn-down service as needed.
  • Perform other job-related duties assigned by the supervisor.
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