GUEST ROOM ATTENDANT

Caesars Entertainment•Waterloo, IA

15d

About The Position

Guest Room Attendants provide friendly, courteous Family-Style Service to guests while cleaning guest rooms in their assigned area. They uphold hotel cleanliness and orderliness standards and demonstrate a commitment to customer service by following service standards, safety procedures, and standard operating procedures. Duties include cleaning, dusting, vacuuming, replenishing supplies, changing linens, and sanitizing bathrooms. Attention to detail, efficiency, and a commitment to providing an excellent guest experience are important to this role.

Requirements

Ability to push and pull up to 50 pounds.
Ability to lift and carry objects up to 50 pounds.
Ability to bend, stoop, twist, reach, and kneel repetitively.
Ability to safely work with provided cleaning chemicals and equipment.
Ability to ascend and descend stairs and maintain equilibrium for an extended period.
Ability to work from a standing position and/or walk for an extended period.
Ability to work in a smoking and pet-friendly environment.

Responsibilities

Clean all assigned rooms to company standards within the designated work period.
Maintain a professional appearance and demeanor throughout the shift.
Follow safety protocols and immediately report unsafe working conditions.
Follow lost and found policies and procedures.
Plan, organize, and complete work in a timely manner.
Take initiative and ownership, and go above and beyond to assist guests with their needs.
Accept feedback and coaching from supervisors.
Load carts with supplies for the designated work area and keep the supply closet clean and orderly.
Complete all company-required training within designated time frames.
Work various shifts, weekends, and holidays.