Guest Room Attendant | Glassboro Courtyard

SHANER • Glassboro, NJ

6d • Onsite

About The Position

The Guest Room Attendant cleans and services assigned guest rooms according to category priority and hotel and franchise standards. The role maintains established quality and cleanliness standards, reports maintenance deficiencies, responds to guest requests and complaints, and protects the confidentiality and security of guest rooms. Additional duties include restocking the cart, completing scheduled deep or seasonal cleaning, and following housekeeping, safety, and security procedures. The position requires a flexible schedule that includes weekends, holidays, and varied shifts.

Requirements

• At least one year of cleaning experience.
• Ability to communicate satisfactorily with guests, management, and coworkers so they understand.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience.
• Bilingual English/Spanish skills.
• Knowledge of local activities and attractions appropriate for the clientele.

Responsibilities

• Clean and service assigned guest rooms according to category priority and hotel and franchise standards.
• Maintain the established standards of quality and cleanliness throughout daily assignments.
• Report maintenance deficiencies.
• Handle guest requests and complaints to ensure guest satisfaction.
• Ensure the confidentiality and security of guest rooms.
• Follow house rules, safety rules, housekeeping room procedures, and security procedures.
• Return and restock the cart at the end of the shift.
• Complete additional deep cleaning and seasonal cleaning functions as scheduled.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed