Guest Room Attendant

Cowlitz Indian Tribe • Ridgefield, WA

7d

About The Position

The Guest Room Attendant is responsible for the overall cleanliness of hotel guest rooms. The role promotes superior guest service and supports a positive organizational culture in accordance with the Spirit of Tâlícn principles and ilani Core Values. Attendants clean and prepare rooms to established standards, maintain cleaning equipment and supplies, report maintenance issues, and assist with recycling efforts. The position requires working various shifts and flexible hours in a smoking environment.

Requirements

• Excellent interpersonal skills and the ability to foster a supportive and enabling team environment.
• Previous cleaning experience or the ability to use cleaning equipment and supplies.
• Ability to communicate effectively in English.
• Ability to learn appropriate hotel operating systems.
• Ability to maintain an average room inspection score of 90% or higher.
• Ability to complete a twelve-credit or more quota within an eight-hour shift.
• Willingness to gain knowledge of regulatory safety practices covering MSDS, OSHA regulations, Hazardous Communication, and Blood borne pathogens.
• Ability to stand for long periods with frequent reaching, lifting, and bending.
• Ability to lift up to 25 lbs.
• Ability to work various shifts and flexible hours.
• Ability to maintain the highest level of privacy and confidentiality.
• Ability to appropriately manage stressful situations.
• Willingness to work in a smoking environment.
• Willingness to adhere to company safety measures.

Nice To Haves

• Housekeeping experience in a 3–4 Diamond hotel.

Responsibilities

• Promote superior guest service.
• Maintain and perpetuate a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Make beds; clean bathrooms and floors; vacuum and dust; and replenish fresh linens and amenities.
• Arrange toiletries and bedroom amenities to preset standards.
• Maintain assigned cleaning equipment and tools.
• Keep carts, linen racks, and equipment neat and orderly.
• Report uncommon conditions, maintenance problems, and repair needs to a Housekeeping Supervisor.
• Follow established chemical and key control usage and procedures.
• Maintain cleanliness and supply inventory in storage areas.
• Assist with recycling efforts.
• Perform other projects as assigned.
• Clean guest rooms and maintain cleaning equipment according to department standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed