GUEST ROOM ATTENDANT

Margaritaville Resort Casino • Bossier City, LA

15d

About The Position

The Guest Room Attendant cleans hotel rooms and other designated hotel areas, maintains cleaning equipment, and documents completed duties during each shift. The role includes reporting safety hazards and maintenance deficiencies, following security measures, greeting and assisting guests within established guidelines, and completing work quietly and orderly. The attendant may also help the house person with department projects and must maintain confidentiality in company matters.

Requirements

• Willingness to learn and follow direction.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to operate equipment including vacuum cleaners, cleaning supplies, a mop, and a broom.

Nice To Haves

• High school diploma or equivalent.
• Six months of previous cleaning experience.

Responsibilities

• Clean hotel rooms, hallways, linen rooms, and employee and storage areas as directed.
• Maintain and clean equipment used during the shift.
• Document duties completed during the working shift.
• Report safety hazards and maintenance deficiencies for proper handling.
• Abide by all security measures.
• Greet guests throughout the shift with an appropriate salutation and pleasant expression.
• Assist guests with issues within the attendant’s authority, ensuring satisfaction while following established guidelines and policies.
• Perform duties in a quiet and orderly manner.
• Assist the house person with department projects as needed.
• Maintain strict confidentiality in company matters.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage, which may vary by position.
• 401(k) matching, which may vary by position.
• Annual performance bonus, which may vary by position.
• Paid time off earned according to local policy, increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed