Guest Room Attendant

Boyd Gaming•Biloxi, MS

About The Position

Responsible for cleaning guest rooms in accordance with company and departmental standards and ensuring the security of guest rooms and their contents. The attendant cleans an assigned number of rooms, replenishes linens and room amenities, stocks a supply cart, updates room status, completes departmental paperwork, reports repairs needed, and responds to guest requests quickly and efficiently. Other duties may be assigned by management.

Requirements

  • High school diploma or equivalent preferred.
  • Prior experience in a similar position preferred.
  • Able to stand and walk for the majority of the shift.
  • Able to push, pull, and maneuver a supply cart weighing approximately 200 pounds.
  • Able to lift up to 30 pounds.
  • Able to kneel, reach, stoop, bend, scrub, sweep, vacuum, and dust.
  • Able to obtain and maintain any necessary certifications and/or licenses.

Nice To Haves

  • Knowledge of the proper use of chemicals used in cleaning guest rooms.
  • High school diploma or equivalent.
  • Prior experience in a similar position.

Responsibilities

  • Clean assigned guest rooms according to company and departmental standards.
  • Ensure the security of guest rooms and their contents.
  • Change bed linens and collect used bath linens, replacing them with fresh linens.
  • Dust hard surfaces and vacuum carpeted areas.
  • Clean bathroom sinks, counters, tubs and/or showers, toilets, and other areas.
  • Replenish room amenities such as tissues and soaps.
  • Stock the supply cart with items needed to clean guest rooms.
  • Update room status and complete required departmental paperwork.
  • Notify the housekeeping office of repairs needed in guest rooms.
  • Handle guest requests quickly and efficiently.
  • Perform other duties as assigned by management.
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