Housekeeping | Guest Room Attendant

Omni Hotels & Resorts•Asheville, NC
•Onsite

About The Position

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay and thoroughly clean rooms after guests check out in preparation for the next guest. The role requires responding to guests in a friendly and efficient manner, keeping supply carts organized, and checking equipment before and after use. The position involves standing for extended periods and bending, stretching, reaching, and pushing items weighing up to 20 pounds. A varied schedule includes weekends and holidays.

Requirements

  • Strong attention to detail.
  • Strong customer service skills.
  • Ability and willingness to stand for 8 hours at a time.
  • Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule that includes weekends and holidays.
  • Previous cleaning experience required.

Nice To Haves

  • Previous experience in hotel housekeeping preferred.

Responsibilities

  • Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting.
  • Restock and replace used items in guest rooms.
  • Communicate the clean status of each room upon completion.
  • Remove room service trays and tables from guest rooms.
  • Stock the supply cart and keep it neat and well organized.
  • Check equipment before and after use to ensure it is in good working order.
  • Respond to hotel guests efficiently and in an appropriately friendly manner.

Benefits

  • Comprehensive training and mentoring
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