Hotel Guest Room Attendant - MGM Grand Detroit

MGM Resorts International • Detroit, MI

1d • Onsite

About The Position

As a Guest Room Attendant at MGM Grand Detroit, you will clean and refresh guest rooms, maintain high standards of cleanliness, replenish amenities, and ensure each room meets the property's luxury expectations. The role calls for a reliable, hardworking, detail-oriented person committed to delivering outstanding service. You will work with a diverse team in a fast-paced environment and help create a welcoming experience for guests.

Requirements

• High-energy, positive attitude.
• Hardworking and detail-oriented.
• Welcoming and engaging manner.
• Basic knowledge of health, safety, and sanitation regulations.
• Ability to handle multiple tasks at once.
• Excellent customer service and interpersonal skills.

Nice To Haves

• Experience working in hospitality, a hotel, or a similar resort.

Responsibilities

• Work with a diverse team to achieve company goals.
• Engage with guests while ensuring guest rooms are clean, sanitary, and well presented.
• Follow proper repair reporting procedures to help ensure guest safety.
• Clean guest rooms and bathrooms efficiently to company standards, including vacuuming, dusting, removing trash, and changing bed linens.
• Use problem-solving skills to take ownership of guest situations and improve the guest experience.

Benefits

• Wellness incentive programs to support physical and mental health.
• Health and income protection benefits for eligible employees.
• Company hotel, food and beverage, retail, and entertainment discounts.
• Free meals in the employee dining room.
• Free parking.
• Programs and networking opportunities to support promotion.
• Volunteer opportunities to give back to the community.
• Discounts with company partners, including travel, electronics, and online shopping.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed