Guest Room Attendant (Ft)

PENN Entertainment • Jackpot, NV

17h

About The Position

The Guest Room Attendant cleans and services guest rooms in an assigned section, provides for reasonable guest requests, and directs guests to the appropriate person when further assistance is needed. The role follows established protocols for entering and cleaning rooms and the procedures in the housekeeping training manual. Attendants report room status, replenish supplies and chemicals, keep carts and work areas neat, and report safety concerns, damage, or repair and improvement needs to the appropriate housekeeping supervisor. All assigned rooms must be completed in a timely manner.

Requirements

• Able to stand for a minimum eight-hour shift.
• Strong time management skills and ability to maintain an acceptable pace and quality of work.
• Strong guest service skills.

Nice To Haves

• Six months of prior cleaning experience preferred.

Responsibilities

• Clean and service guest rooms in an assigned section according to established protocols and the housekeeping training manual.
• Fulfill reasonable guest requests and direct guests to the appropriate person for assistance.
• Handle chemicals safely and report safety issues to the Housekeeping Supervisor, Assistant Housekeeping Manager, or Housekeeping Manager.
• Attend regular departmental and other related meetings.
• Report room status on room attendant sheets.
• Restock housekeeping carts with guest supplies and chemicals.
• Keep housekeeping carts and work areas orderly and neat.
• Report damage, improvement needs, or repair issues in guest rooms or hotel areas to the appropriate housekeeping supervisor.
• Complete all assigned rooms in a timely manner.

Benefits

• Wellness programs supporting team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increased with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed