GUEST ROOM ATTENDANT (FT)

Cactus Petes•Jackpot, NV

About The Position

The Guest Room Attendant is responsible for cleaning and servicing guest rooms in an assigned section. The role involves meeting reasonable guest requests, following established room-entry and cleaning protocols, and completing assigned rooms in a timely manner. The attendant also reports room status, safety concerns, and maintenance or improvement issues, while keeping carts and work areas neat and orderly.

Requirements

  • Able to stand for a minimum eight-hour shift.
  • Strong time management skills and ability to maintain an acceptable pace and quality of work.
  • Strong guest service skills.
  • No formal education required.

Nice To Haves

  • Six months of prior cleaning experience preferred.

Responsibilities

  • Clean and service guest rooms in the assigned section according to the housekeeping training manual.
  • Fulfill reasonable guest requests and direct guests to the appropriate person for assistance.
  • Handle chemicals safely and report safety issues to the Housekeeping Supervisor, Assistant Housekeeping Manager, or Housekeeping Manager.
  • Attend regular departmental and other related meetings.
  • Follow established protocols when entering and cleaning guest rooms.
  • Report room status on room attendant sheets.
  • Restock housekeeping carts with guest supplies and chemicals.
  • Keep housekeeping carts and work areas orderly and neat.
  • Report damage, improvement, or repair issues in guest rooms or hotel areas to the appropriate housekeeping supervisor.
  • Complete all assigned rooms in a timely manner.

Benefits

  • Wellness programs supporting team members' financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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