Enhances the guest experience by providing exceptional service. Services assigned rooms according to departmental specifications, within allotted time. Documents room status on assignment sheets. Greets guests passing in corridors, establishing eye contact. Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc. Uses cleaning chemicals as instructed. Uses safety equipment as required. Communicates all maintenance issues to supervisor. Executes Daily Cleaning Projects. Secures master keys while working. Collects/secures lost-and-found articles. Restocks housekeeping cart daily. Controls inventory of supplies. Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs. Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service. Resolves guest issues. Adheres to department and property policies and procedures.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed