Guest Room Attendant

Horseshoe Bay Resort•Bloomfield Hills, MI

About The Position

The Room Attendant helps make hotel stays enjoyable and comfortable by cleaning guest rooms and responding to guest requests. The role supports the hotel’s efforts to deliver outstanding guest service and financial profitability. Duties listed are typical examples and are not exhaustive; other job-related duties may be assigned by the associate’s supervisor. The description may be changed at the Company’s discretion and does not create an employment contract; associates remain at will.

Responsibilities

  • Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming.
  • Change and replenish bed linens, towels, and guest amenities as needed.
  • Perform deep-cleaning tasks as needed.
  • Stock, maintain, and transport the housekeeping supply cart daily.
  • Dispose of trash and recyclables.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
  • Perform guest turndown service as needed.
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