Guest Room Attendant

Wind River Hotel Casino • Riverton, WY

18d

About The Position

The Guest Room Attendant cleans guest rooms, including check-out and stay-over rooms, and performs deep cleaning and shampooing in rooms and hallways. The role also includes cleaning the fitness room, customer laundry room, restrooms, vending machines, pictures, and elevators. The attendant must provide good customer service, keep carts clean, sign pass keys in and out, report repairs to a supervisor, and turn in tips to a supervisor daily. Other duties may be assigned.

The position requires standing or walking for an eight-hour shift and cleaning at least 15 rooms daily. Employees must be dependable and able to work alternating shifts, including peak hours, promotions, holidays, and weekends. Employment is contingent on meeting age, work authorization, background check, drug test, driver’s license, and gaming license requirements. Northern Arapaho Enterprises II and its subsidiaries follow Indian Preference in hiring and retention per federal law.

Requirements

• Must be able to lift 25 pounds.
• Must be able to clean bathrooms and bedrooms and vacuum rooms independently.
• Must be able to clean 15 or more rooms daily.
• Must complete training in Blood Borne Pathogens procedures and Housekeeping Safety and Hospitality.
• Must be able to stand or walk for an eight-hour shift.
• Must be dependable and reliable, and able to work alternating shifts, including peak hours, promotions, holidays, and weekends.
• Must be at least 18 years old at the time of hire.
• Must demonstrate U.S. work authorization during employment verification.
• Must pass a background investigation.
• Must pass a pre-employment drug test. Non-safety-sensitive positions will not be tested for cannabis.
• Must have a valid Wyoming Driver’s License.
• Must be able to obtain and maintain a Gaming License.
• Employees are expected to know existing Wind River Hotel & Casino policies and refer to them when necessary.

Responsibilities

• Sign pass keys in and out.
• Clean all rooms, prioritizing check-out rooms and stay-over rooms.
• Report repairs to a supervisor.
• Turn in tips to a supervisor daily.
• Keep carts clean.
• Deep-clean all rooms.
• Clean the fitness room, customer laundry room, and restrooms.
• Clean vending machines, pictures, and elevators daily.
• Shampoo rooms and hallways.
• Provide good customer service.
• Perform other duties as assigned.

Benefits

• Health insurance; eligible to apply within 60 days of initial hire.
• Delta Dental and VSP vision insurance; eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match after completing a 90-day probation period.
• Voluntary life insurance; eligible to apply for additional coverage within 31 days of initial hire.
• Employer-paid basic life insurance.
• Employer-paid short-term disability.
• Employer-paid long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed