Guest Experience Ambassador

Compass Group • WASHINGTON, DC

3d • $25 - $27

About The Position

The Guest Experience Ambassador provides general office support through a variety of clerical activities and related tasks. The role answers and directs incoming calls, greets and directs visitors, and supports the handling of mail and packages. The position is with Rapport, a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. Rapport describes its positions as supporting long-term career development and provides ambassadors with training and development opportunities.

Responsibilities

• Answer telephone calls and direct callers to appropriate associates.
• Take and retrieve messages.
• Provide callers with general information, including the company address, directions, and related information.
• Greet and direct visitors in a friendly, professional manner.
• Use the intercom or voicemail system to announce appointments and calls.
• Receive, sort, and forward incoming mail; coordinate the pickup and delivery of packages and mail.
• Open and close the visitor area.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and accidental death insurance
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off, varying by site and state
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed