Guest Attendant

Hotel Management & Consulting • Corona, CA

6d

About The Position

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. This highly visible customer service role serves as the face of the property and the first point of contact for guests. The position supports front office operations, guest services, laundry, cleaning and maintenance, sales and marketing, and property emergency procedures. The company describes its culture as performance-based, balancing hard work with respect for personal life, and offering advancement based on merit within a small hospitality team.

The company may modify or change the duties and requirements of the position. This job description is not an employment contract, and the employment relationship is at will. The company provides equal employment opportunities and reasonable accommodation as applicable, participates in E-Verify following a favorable hiring decision, and maintains a drug-free workplace.

Requirements

• At least one year of customer service experience.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive approach to solving problems.
• Willingness to work a changing schedule.
• Ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds.

Nice To Haves

• Hotel operations experience preferred.

Responsibilities

• Handle daily property and front office operations, including reservations, renewals, check-outs, and check-ins.
• Review and approve front office paperwork and reports.
• Ensure guest needs are met and fulfill special requests, such as linen exchanges.
• Conduct tours for potential guests and close sales.
• Wash, dry, fold, and organize linens and towels; maintain a clean and organized laundry area.
• Perform cleaning tasks as needed, including vacuuming, dusting, and sanitizing public areas.
• Keep cleaning supplies stocked and distribute them throughout the property.
• Assist with in-house guest sales and marketing initiatives to increase occupancy.
• Know and follow property emergency procedures and ensure property and guest security needs are met.
• Perform other duties as assigned.

Benefits

• DailyPay access with flexible options to access earned pay.
• Medical, dental, and vision benefits for full-time employees.
• Paid time off for full-time employees.
• Employee Assistance Program provided to all employees for personal or work-related concerns.
• Opportunities for advancement within the company.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed