Guest Attendant

Hotel Management & Consulting • Savannah, GA

8d

About The Position

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant for a highly visible customer service role. The Guest Attendant is the face of the property and the first point of contact for guests. The role supports front office operations, guest services, laundry, cleaning and maintenance, sales and marketing, and property security and emergency procedures. The company describes its culture as performance-based, balancing hard work with respect for personal life, and offering advancement based on merit within a small hospitality team. The company may modify job duties, and employment is at will. Equal employment opportunities and reasonable accommodations are provided in accordance with applicable laws. The workplace is drug-free.

Requirements

• At least one year of customer service experience.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive approach to solving problems.
• Willingness to work a changing schedule.
• Ability to kneel, squat, stand, sit, bend, and twist for long periods.
• Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds.

Nice To Haves

• Hotel operations experience.

Responsibilities

• Handle daily front office operations, including reservations, renewals, check-outs, and check-ins.
• Review and approve front office paperwork and reports.
• Ensure guest needs are met and fulfill special requests, such as linen exchanges.
• Conduct tours for potential guests and close sales.
• Wash, dry, fold, and organize linens and towels, and maintain a clean, organized laundry area.
• Perform cleaning as needed, including vacuuming, dusting, and sanitizing public areas.
• Keep cleaning supplies stocked and distribute them across the property.
• Assist with in-house guest sales and marketing initiatives to increase occupancy.
• Know and follow property emergency procedures.
• Ensure the security needs of the property and guests are met.
• Perform other duties as assigned.

Benefits

• DailyPay access with flexible options for accessing earnings.
• Medical, dental, and vision benefits for full-time employees.
• Paid time off for full-time employees.
• Employee Assistance Program provided to all employees at no charge.
• Career advancement opportunities for dedicated employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed