GTM Systems Specialist

DTN • Remote, TX, TX

1d • $62,000 - $82,000 • Remote

About The Position

DTN is seeking a detail-oriented and collaborative GTM Systems Specialist, Order-to-Cash to support operational workflows across Finance, Billing, and Revenue Operations. This role is responsible for helping optimize and support Order-to-Cash (O2C) processes through operational coordination, requirements gathering, process documentation, reporting, and systems support. The ideal candidate is analytical, organized, and comfortable working across technical and non-technical teams to improve operational efficiency and drive consistent execution across the O2C lifecycle.

Requirements

• Experience in Business Operations, Revenue Operations, Finance Operations, or a related field
• Strong understanding of Order-to-Cash processes including billing, invoicing, accounts receivable, and revenue recognition
• Experience working with Workday Financials, particularly Billing, Accounts Receivable, and Customer Contracts
• Ability to translate between technical and business language effectively
• Strong organizational, communication, and project management skills
• Ability to manage multiple priorities and work effectively across cross-functional teams
• Strong relationship-building skills with the ability to collaborate across Finance, Billing, IT, and Operations

Nice To Haves

• Familiarity with complementary platforms such as Salesforce, Vertex, FloQast, or Tesorio is a plus
• Experience supporting enterprise financial or revenue operations systems
• Experience with process documentation, workflow optimization, or governance initiatives
• Exposure to SaaS or subscription-based business models

Responsibilities

• Support daily operational workflows related to billing, invoicing, accounts receivable, and Order-to-Cash processes
• Identify process inefficiencies and assist in coordinating operational improvements
• Partner with Finance, Billing, Accounts Receivable, and Commercial Operations teams to gather and validate business requirements
• Translate business needs into functional specifications, process flow diagrams, and user stories for Internal Business Applications teams
• Compile operational reports and track key O2C metrics to identify trends and process gaps
• Support business users with system-related process questions and coordinate enhancement requests
• Perform basic system updates and testing activities within approved guidelines
• Document change impacts for Finance and Billing stakeholders ahead of system deployments
• Define user acceptance testing (UAT) scenarios, track defects, and coordinate business sign-off prior to go-live
• Contribute recommendations to improve operational efficiency, workflow consistency, and governance practices
• Conduct routine audits of billing records, customer accounts, and invoice activity to identify discrepancies or mismatches
• Maintain current-state and future-state process documentation, standard operating procedures, and configuration change logs

Benefits

• Competitive Salary
• Unlimited PTO
• Flexible working hours
• Remote work model (position dependent)
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed