GTM Systems Analyst

Scale AISan Francisco, CA
$165,600 - $207,000Onsite

About The Position

This role closes that gap with a hire that is meaningfully more than a Salesforce admin: a technical Business Systems Analyst who functions as product owner for the Public Sector Salesforce environment and a builder across Workato and AI tooling for the broader org. The bet is that one stakeholder-facing, AI-fluent operator delivers more leverage than a second pure Salesforce admin.

Requirements

  • U.S. citizenship (non-negotiable — required for public sector customer engagements).
  • 5+ years building and operating GTM/business systems at a SaaS or enterprise software company, with deep Salesforce platform experience
  • Proven experience designing and shipping integrations across the GTM stack — iPaaS (Workato, MuleSoft, Boomi, or equivalent), event-driven architectures, REST/GraphQL APIs, and warehouse-native patterns (Snowflake, dbt, reverse ETL).
  • Demonstrated experience embedding AI/LLM tooling into business workflows — agents, copilots, retrieval pipelines, MCP servers, or equivalent. Real production deployments, not just experiments.
  • Strong cross-functional collaboration with sales, deal desk, finance, legal, and compliance — comfortable being the systems person in the room with deal team and counsel.

Nice To Haves

  • Direct experience with Salesforce Government Cloud / Government Cloud Plus.
  • CPQ experience (Salesforce CPQ, Conga, or equivalent) and contract lifecycle management (Ironclad, DocuSign CLM).
  • Familiarity with the Anthropic / Claude API, MCP protocol, or other agentic frameworks Scale is adopting.
  • Prior experience at a federal systems integrator, defense prime, or public-sector-heavy SaaS (Palantir, Anduril, GovCIO, Booz Allen, etc.).
  • Active or recently active U.S. security clearance (Secret or above) — not required at hire but advantageous for some customer engagements

Responsibilities

  • Architect the GTM systems stack for Public Sector — Salesforce, CPQ, contract lifecycle, partner portals, billing — including the integration fabric that connects them to Snowflake, NetSuite, and downstream operational tools.
  • Build and ship AI-powered automations and agents that accelerate the Public Sector sales cycle (e.g., RFP response automation, compliance attestation workflows, deal desk acceleration).
  • Own integration design across Salesforce, Workato, Fivetran, Snowflake, and emerging AI platforms (MCP servers, internal agents) — including auth model, data flow, and audit posture.
  • Partner with Public Sector GTM leadership, deal desk, finance, legal, and compliance to translate ambiguous business requirements into systems that scale.
  • Stand up and operate the systems-side controls required for FedRAMP/IL-tier and CMMC-aligned operations — access management, audit logs, data residency, and segregation from commercial environments where required.
  • Establish the patterns and reusable components that allow the Public Sector systems stack to extend cleanly to commercial and other regulated verticals.

Benefits

  • base salary
  • equity
  • comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • commuter stipend
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