GTM Systems Platform Specialist

Pindrop

1d•$100,000 - $120,000•Remote

About The Position

As a GTM Systems Platform Specialist at Pindrop, you will build and optimize core GTM systems, with a primary focus on Salesforce, LeanData, and Outreach, along with supporting tools like ZoomInfo, LinkedIn Sales Navigator, and DealHub (CPQ). You will continuously improve lead-to-account matching and routing logic in LeanData to ensure speed, accuracy, and efficiency in lead distribution. You will design, build, and maintain scalable automations and workflows across Salesforce and integrated platforms to support Sales, Marketing, Customer Success, and Partnerships. You will identify and eliminate manual processes by implementing smart automation and system-driven workflows. You will troubleshoot complex system issues, including integration sync failures, routing errors, and data inconsistencies, and drive timely, reliable resolutions. You will create and maintain clear documentation, SOPs, and change management practices to ensure system reliability and transparency. You will provide hands-on support and enablement to GTM teams, driving tool adoption, usability, and operational confidence. This is a highly hands-on role focused on execution, automation, and continuous optimization of the revenue tech stack to improve overall RevOps efficiency.

Requirements

5+ years of hands-on experience administering and optimizing Revenue Operations (RevOps) or GTM systems, with strong expertise beyond Salesforce alone.
Deep expertise in Salesforce, including data model, automation (Flows), integrations, and overall system architecture.
Proven, hands-on experience with core RevOps tools: LeanData (lead/account routing logic, matching, and orchestration), Outreach (bi-directional sync, sequencing automation, and troubleshooting), DealHub (CPQ) support and configuration.
Strong experience designing, building, and maintaining automations and workflows across integrated systems.
Demonstrated ability to troubleshoot complex system issues, including sync failures, routing errors, and data inconsistencies across platforms.

Nice To Haves

Experience supporting GTM teams within a SaaS or enterprise environment.
Gong (Salesforce integration, call data governance, pipeline insights, and reporting)
Familiarity with data enrichment and prospecting tools such as ZoomInfo and LinkedIn Sales Navigator.
Experience with partner portal workflows (e.g., Unifyr or similar platforms).
Exposure to API-based integrations or middleware tools (e.g., Zapier, Mulesoft).
Experience working with contract lifecycle management (CLM) tools such as Pramata.

Responsibilities

Build and optimize core GTM systems, with a primary focus on Salesforce, LeanData, and Outreach, along with supporting tools like ZoomInfo, LinkedIn Sales Navigator, and DealHub (CPQ).
Continuously improve lead-to-account matching and routing logic in LeanData to ensure speed, accuracy, and efficiency in lead distribution.
Design, build, and maintain scalable automations and workflows across Salesforce and integrated platforms to support Sales, Marketing, Customer Success, and Partnerships.
Identify and eliminate manual processes by implementing smart automation and system-driven workflows.
Troubleshoot complex system issues, including integration sync failures, routing errors, and data inconsistencies, and drive timely, reliable resolutions.
Create and maintain clear documentation, SOPs, and change management practices to ensure system reliability and transparency.
Provide hands-on support and enablement to GTM teams, driving tool adoption, usability, and operational confidence.

Benefits

Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
Remote-first environment
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family
Paid Parental Leave - Including birth, adoptive & foster parents
One year of diaper delivery for your newest addition to the family!
Recurring monthly phone and internet allowance
Enhanced fertility and GLP-1 benefits
Annual Learning & Development stipend