GTM Operations Manager
About The Position
Adyen is hiring a GTM Operations Manager for North America, based in its San Francisco office. The role facilitates execution of the regional go-to-market strategy and connects the commercial functions, including Marketing, Business Development, Sales, Partnerships, and Account Management. In partnership with regional commercial leadership, the manager helps drive revenue growth and operational efficiency by connecting cross-functional teams, streamlining global processes, and creating accountability for results. Working with global GTM Operations and Revenue Technology teams, the manager helps develop and continuously optimize an end-to-end commercial process for the needs of each market. The role also works with regional analytics to turn data insights into actionable growth opportunities. Adyen is an office-first company that values in-person collaboration and does not offer remote-only roles.
Requirements
- At least 7 years of experience in similar roles, such as Revenue Operations Specialist, Sales Operations Manager, or Salesforce Consultant, and experience working with cross-functional teams.
- A proven track record of supporting revenue-generating efforts for GTM teams.
- Experience advising and working with senior stakeholders on strategic initiatives.
- Program management skills.
- Ability to identify growth opportunities and translate them into solutions.
- Strong storytelling skills and the ability to effectively communicate value.
- Strong experience in change management and achieving process adoption.
- Strong strategic thinking, a data-driven mindset, and sound decision-making.
Responsibilities
- Partner with North American regional leadership to improve GTM execution by operationalizing strategic initiatives, leading workshops and business reviews, and co-creating and facilitating execution of the GTM strategy.
- Translate insights into improvements and solutions, and drive teams to address them.
- Champion and execute the global Revenue Operations agenda and initiatives.
- Identify process gaps that degrade data hygiene in North America and determine operational improvements.
- Influence implementation and enablement of processes, systems, and tools.
- Support regional commercial goal setting in collaboration with Regional Analytics.
- Align prioritization with Revenue Technology and the global GTM Operations team.
- Connect with other regional teams to exchange best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
