Growth Strategist, Key - SF

Clay Labs•San Francisco, CA

4d•$210,000 - $240,000

About The Position

Clay is building a new Key Accounts team within its Strategic GS segment, dedicated to its largest and highest-potential customers. The Growth Strategist will serve as the senior partner to a focused portfolio of influential companies, including Fortune 500 enterprises and leading AI companies, helping revenue operations and marketing leaders transform their go-to-market approach with Clay. As a founding team member, the role will also help define how Clay engages, retains, and grows its most important customer relationships.

Requirements

8–10+ years of experience in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
A track record of building C-suite relationships and leading large-scale technology adoption or change programs.
Experience owning renewals and consistently meeting iARR and GRR targets.
Ability to set a vision, build frameworks, and translate product capabilities into measurable business outcomes.
Executive presence and composure when presenting to senior leaders and handling high-stakes situations or conflict.
Ability to lead cross-functionally without formal authority, within Clay and customer organizations.
Technical curiosity and willingness to understand the product deeply enough to connect its capabilities with customer needs.
Builder mentality and enthusiasm for shaping a new team’s operating model.

Nice To Haves

Background in management consulting or strategy advisory.

Responsibilities

Own a focused portfolio of strategic accounts and develop deep knowledge of each customer.
Set a multi-year go-to-market transformation vision with executive teams, define jobs to be done, and drive adoption across business units, regions, and functions.
Build trusted relationships with CROs, CMOs, and other executives, keeping Clay central to customers’ go-to-market strategy.
Define success metrics with customer leadership, measure outcomes using data, surveys, and interviews, and present business impact in executive business reviews.
Coordinate Sales, Solutions, Support, Product, and Engineering to run complex programs, handle escalations, and manage risk.
Own renewals and partner with Sales to anticipate customer needs, deepen use cases, and expand into new teams through cross-selling and upselling.
Represent influential customers internally and directly influence the product roadmap.
Help shape the new team’s operating model.