Growth Development Representative (Remote)

Access Information Services•Peabody, MA

1d•Remote

About The Position

The Healthcare Growth Development Representative creates qualified pipeline across clinics, ambulatory groups, hospitals, and health systems. As part of Revenue Marketing, this role connects healthcare business and technology changes to relevant Access conversations, qualifies inbound interest, develops assigned accounts, and prepares Sales to advance opportunities. The representative adapts outreach to each organization’s size, buying process, and information needs, developing opportunities for Access Unify | Health and records and information management services. The role distinguishes between legacy EHR archiving, patient information access across systems, and physical records needs such as storage, retrieval, digitization, and disposition. The representative researches target organizations and stakeholders, coordinates account coverage with Sales, conducts tailored outreach, responds to inbound inquiries, qualifies business needs, secures next conversations, and documents handoffs and follow-up in Salesforce. The role also maintains nurture for accounts that are not ready to advance, shares buyer insights with internal teams, participates in coaching and testing improvements, and uses approved tools responsibly. Success is measured primarily by qualified meetings held, Sales acceptance, conversion to opportunities, and sourced pipeline. Account coverage, inbound response, CRM completeness, and follow-up quality provide additional performance context. Targets are established by management based on territory, market, and ramp stage.

Requirements

Experience in business development, sales development, inside sales, or another role involving proactive outreach and qualification of business needs.
Clear phone and written communication, active listening, and the ability to ask useful questions and handle early objections professionally.
Strong organization, research skills, follow-through, and CRM discipline; ability to manage competing priorities and apply coaching.
Ability to learn healthcare buying roles and explain information access, legacy-system retirement, and records management needs in clear business language.

Nice To Haves

Experience in healthcare business development, health IT, EHR or clinical-data services, health information management, or sales to healthcare organizations.
Familiarity with Salesforce, ZoomInfo, Five9, Outreach, LinkedIn Sales Navigator, or comparable tools.
Evidence of converting outreach into held meetings and Sales-accepted opportunities.

Responsibilities

Research EHR replacements, legacy application retirement, acquisitions, health-system consolidation, facility changes, and records-access challenges; map relevant IT, health information management, clinical informatics, compliance, operations, and financial stakeholders.
Prioritize assigned accounts and contacts using campaign context, verified market signals, and CRM history; coordinate outreach with the account owner and follow territory and account coverage plans.
Conduct tailored outreach through phone, email, and approved professional social channels; follow through consistently and support event and campaign follow-up.
Respond to assigned inbound inquiries within the established one-hour response standard during assigned coverage; qualify and route inquiries promptly and follow coverage and escalation procedures.
Clarify the EHR or records environment, information-access problem, affected teams, project timing, and decision process; identify whether the need concerns legacy data archiving, patient-history access, or physical records services and involve the appropriate specialist.
Secure a relevant next conversation, document the problem, business impact, stakeholders, timing, open questions, and agreed next step, and confirm the Sales handoff and follow up on meeting attendance and acceptance.
Maintain accurate Salesforce records, activity, campaign context, dispositions, ownership, and dated next actions; document qualification evidence so another team member can continue the conversation.
Maintain purposeful nurture for suitable accounts that are not ready to advance and coordinate re-engagement and stakeholder outreach with Sales on existing opportunities and client accounts.
Share recurring buyer questions, objections, and response patterns with Marketing, Sales, and product specialists; participate in call coaching and test improvements to targeting, messaging, and follow-up.
Use approved research, calling, sales engagement, and AI tools responsibly; verify contact details and drafted content, honor contact preferences, and protect confidential information.