Group Sales Manager, Mid-Market
About The Position
The Group Sales Manager represents the hotel in soliciting, responding to, and negotiating mid-sized and complex group accommodations, generally involving 26–75 guest rooms, with or without meeting space and on-site catering. Accounts are assigned by the Director of Group Sales and vary by market segment. The role also represents the hotel in significant client interactions about sales and operational matters and negotiates client contracts and commission agreements with third-party agencies. The manager prepares proposals and contracts, communicates guest-room and meeting or banquet space availability, and develops and quotes prices. The role includes outside sales, client entertainment, site visits, and participation in tradeshows and industry and client events. The manager also engages with followers and builds relationships with influencers, travel bloggers, and industry partners. Regular duties include attending sales meetings and conducting hotel site inspections with prospective clients.
Requirements
- Minimum of four years of college-level coursework with an emphasis on business.
Nice To Haves
- Bachelor’s degree in Hotel Management, Business Administration, Marketing, or Communications preferred.
- Previous hotel sales experience preferred.
Responsibilities
- Solicit, respond to, and negotiate group accommodation business for assigned accounts and market segments, generally involving 26–75 guest rooms.
- Represent the hotel in significant client interactions concerning sales, operations, questions, concerns, and issues.
- Negotiate client contracts and commission agreements with third-party agencies.
- Prepare proposals and contracts and communicate availability and pricing for guest rooms, meeting space, and banquet dates or facilities.
- Conduct outside sales, discuss business opportunities, entertain clients, direct account site visits, and participate in tradeshows and industry and client events.
- Respond to comments, messages, and inquiries from followers in a timely and professional manner.
- Build and nurture relationships with influencers, travel bloggers, and industry partners to expand brand reach.
- Attend weekly sales department meetings and other scheduled operational meetings, including tentative reviews, lost business reviews, and group pick-up reviews.
- Conduct site inspections with prospective clients, including visits to guest rooms, meeting and banquet facilities, and other hotel facilities.
Benefits
- Medical, dental, vision, voluntary life, Aflac supplemental, and pet insurance for eligible full-time associates, beginning the first of the month after 30 days of employment.
- Access to the Go Hilton team member travel program.
- 401(k) or Roth 401(k) retirement plan with up to 4% company match.
- Three weeks of vacation accrual after one year of employment.
- Two paid Recharge Days per quarter.
- Eligible for up to a 4% annual salary increase based on performance.
- One remote workday per workweek.
- Complimentary meals during working hours.
- Complimentary parking during working hours.
- Annual department appreciation celebrations and eligibility for Leader of the Quarter/Year recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
