Group Sales Manager - Corporate

Pyramid Global Hospitality•Marlborough, MA

5d•$70,000 - $85,000

About The Position

Pyramid Global Hospitality is hiring a relationship-focused, results-oriented Group Sales Manager for the Embassy Suites by Hilton Boston Marlborough. The role develops new business and grows existing corporate accounts to maximize hotel occupancy and revenue, with responsibility for developing and managing group and catering business within the Corporate market. The hotel has 230 rooms, 3,500 square feet of event space, a restaurant, and a bar. The manager works with corporate clients and internal hotel teams throughout the sales process, from prospecting and lead conversion through contracting, account development, and event execution. The position also supports sales and marketing initiatives and represents the hotel in the local business community. Compensation is $70,000–$85,000.

Requirements

Experience in hospitality, hotel sales, business development, or a related sales environment.
Ability to develop new accounts and grow existing business.
Comfort with cold calling and proactive prospecting.
Excellent verbal and written communication skills.
Strong organizational and follow-up skills, including the ability to manage multiple opportunities at once.
Ability to work collaboratively across hotel departments.
Sound business judgment and ability to evaluate opportunities and make sales decisions.
Professional, personable approach and comfort representing the hotel in the community.
Familiarity with CRM, hotel sales, or sales management systems.

Responsibilities

Identify, prospect, and develop new corporate accounts in local and regional markets.
Build and maintain relationships with corporate clients, travel managers, meeting planners, and business partners.
Generate room-night and revenue opportunities through sales calls, emails, appointments, site visits, networking, and community involvement.
Prepare for and oversee corporate group catering and events, including banquet event orders, meeting-room setup specifications, food and beverage, audiovisual needs, program details, billing, and payment collection.
Respond to incoming group opportunities and convert qualified leads into confirmed business.
Sell guestrooms, meeting space, food and beverage, and other hotel services while maximizing the value of each opportunity.
Prepare proposals, contracts, group resumes, room-block agreements, and supporting documentation.
Manage sales from initial prospecting through closing and account development.
Conduct hotel tours and presentations for prospective corporate clients.
Maintain an active, accurate sales pipeline, including prospecting activity, tentative business, follow-up dates, and account development plans.
Work with the Director of Sales, Revenue Management, and hotel operations to maximize revenue and support an exceptional guest experience.
Monitor local business activity, market and competitor trends, community events, and demand generators to identify sales opportunities.
Represent the hotel at networking events, trade shows, business functions, and community events.
Maintain accurate account information, sales activities, and opportunities in hotel sales and CRM systems.
Meet or exceed sales goals and performance objectives.
Develop strategies to increase weekday occupancy and grow corporate group, banquet, and catering business.
Collaborate with Front Office, Operations, and other hotel departments to support a smooth transition from sales to event execution.
Supervise coordination and planning for assigned group and catering events.
Support sales and marketing initiatives as needed.