Group Sales Manager

AccorHotel • New York, NY

7h • $90,000 - $95,000 • Onsite

About The Position

Sofitel New York is seeking a creative, proactive Group Sales Manager to promote and sell the services of its luxury four-star hotel and maximize room and banquet revenue. The role represents the hotel to prospective clients and customers using rooms, meeting space, food and beverage service, and in-house audiovisual services. It qualifies and responds to sales inquiries promptly and develops new business by researching prospects with tools such as Delphi, reader board services, and Cvent.

The Group Sales Manager plans and conducts site visits, prepares proposals and sales plans, and works toward established revenue and room-night goals. The position coordinates with other departments to ensure requested services are provided, and assists the Director of Sales and Marketing with the annual budget and marketing plan. Developing target accounts through prospecting, community outreach, and industry involvement is encouraged.

The manager works with the Director of Sales and Marketing and the sales team to provide department coverage, handle assigned unsolicited leads, coordinate booking details, manage account and Global Sales Partner relationships, and keep account information and history in Delphi current and accurate. This is a full-time, on-site position and is not remote or hybrid. Candidates must be legally eligible to work in the United States; the hotel cannot assist with obtaining work authorization documents.

Requirements

• At least one year of sales experience in an upscale or luxury hotel.
• Experience with Delphi FDC and Cvent.
• Self-starter who maintains a high level of professionalism in appearance and manner.
• Ability to present data effectively, make decisions, and meet deadlines.
• Exceptional negotiation and closing skills.
• Strong organization and analytical skills for internal and external client and vendor communications.
• Ability to deliver professional verbal and written presentations to both large and small groups.
• Team-oriented approach.
• Must be legally eligible to work in the United States.

Nice To Haves

• PowerPoint, Excel, and Opera experience.
• Comfort and skill prospecting through LinkedIn Navigator and related platforms.
• Ability to communicate in French.

Responsibilities

• Promote and sell hotel services to maximize room and banquet revenue through phone solicitation, in-person meetings, trade shows, and other sales activities.
• Represent the hotel to prospective clients and customers seeking rooms, meeting space, food and beverage service, and in-house audiovisual services.
• Qualify and respond to sales inquiries in a timely manner.
• Research prospects and develop new business opportunities using sales tools such as Delphi, reader board services, and Cvent.
• Plan and conduct creative site visits, prepare proposals and sales plans, and meet or exceed established revenue and room-night goals.
• Coordinate with other departments to ensure requested services are provided to clients and guests.
• Assist the Director of Sales and Marketing with development of the annual budget and marketing plan.
• Uncover new business and cultivate target accounts; participate in community outreach and industry activities.
• Coordinate with the Director of Sales and Marketing and sales team to ensure adequate Sales Department coverage.
• Handle unsolicited leads as allocated and coordinate all booking details.
• Manage relationships with accounts and Global Sales Partners.
• Maintain accurate and current account information and history in Delphi.

Benefits

• Employee Discount Travel Program
• Quarterly and annual bonus potential
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Ability to make a difference through Corporate Social Responsibility activities, such as Planet 21

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed