Group Sales Manager
About The Position
Kimpton Hotel Monaco Seattle is hiring a Group Sales Manager to grow group business and build lasting client relationships across local and regional markets. The manager will represent the hotel in the community, prospect for new business, lead client site tours, and turn initial conversations into long-term partnerships while delivering Kimpton’s personalized guest experience. The role owns assigned markets and is accountable for individual and team sales goals, room revenue, sales activity tracking, and market-specific marketing plans. It includes developing proposals and contracts, following leads, attending trade shows, traveling regionally for sales calls and presentations, and hosting meeting planners and company representatives at the hotel.
Requirements
- Sales management experience.
- Proven selling and negotiation skills, including prospecting.
- Excellent organization and task-management skills, with the ability to manage multiple functions and priorities.
- Strong verbal and written communication skills.
- Motivation to identify new business opportunities and ability to build lasting customer loyalty.
- Comfort and confidence working in a high-energy, service-oriented environment.
Nice To Haves
- Sales management experience in the Seattle market.
- Hotel sales experience in upper-upscale hotels.
Responsibilities
- Achieve or exceed quarterly individual pace and production goals for assigned markets.
- Solicit, negotiate, and book new and repeat group business to maximize room revenue and meet or exceed individual and team sales goals.
- Meet weekly sales activity minimums and track activity and goal-to-current production status in Delphi.
- Develop proposals and negotiate and execute fair, profitable contracts.
- Find opportunities through prospecting, sales blitzes, reader board analysis, and networking.
- Make outbound prospecting calls across pre-selected databases and other potential accounts, including social catering opportunities, IHG and Kimpton group accounts, and incoming leads.
- Promptly and thoughtfully follow up on leads and referrals and maintain a full lead-generation pipeline.
- Attend trade shows and travel within the region as needed for in-person sales calls and presentations.
- Conduct site inspections for prospective clients.
- Create and host familiarization trips for meeting planners and companies.
- Deliver sales presentations to clients and ownership, in person and using technology.
- Develop and strengthen relationships with key accounts, business and travel industry partners, community organizations, and professional associations to raise the hotel's profile and grow market share.
- Advocate for the hotel in the community and keep it top of mind locally and regionally.
- Create and carry out marketing action plans for assigned markets, adapting as conditions and opportunities change.
Benefits
- On-site parking provided.
- Dry cleaning provided.
- Hotel and restaurant discounts at Kimpton and IHG locations worldwide.
- Paid time off, including sick and vacation pay with rollover.
- Paid holidays from the start date.
- Affordable medical, dental, vision, and HSA plans after 60 days.
- Basic and supplemental life insurance.
- Short- and long-term disability insurance.
- Hospital indemnity, critical illness, and accident insurance.
- Tuition reimbursement.
- Commuter benefits.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
