Group Sales Manager

Auberge Collection•Dallas, TX
•Onsite

About The Position

The Group Sales Manager is a key member of The Knox’s pre-opening team, responsible for building a productive group sales pipeline and securing business ahead of the hotel’s 2026 opening. The role seeks an experienced, high-producing luxury hotel sales professional who takes initiative amid evolving priorities and develops targeted relationships with accounts globally. The manager will use The Knox’s distinctive design, service standards, and Auberge positioning to attract group business, support premium rates, and build a foundation for long-term profitability. The role is based on property in Dallas, Texas. It involves prospecting, qualifying, and securing group room business in assigned local, national, and international markets; developing account plans and sales materials; preparing proposals and agreements; and coordinating with internal departments to ensure sound pricing, room blocks, contract details, and client handoffs.

Requirements

  • At least three years of successful hotel group sales experience, with demonstrated production in luxury hospitality.
  • Demonstrated record of meeting or exceeding group revenue goals, acquiring new accounts, and converting qualified opportunities into contracted business.
  • Established network of productive client and intermediary relationships, with the ability to expand account reach into new markets.
  • Strong knowledge of group booking practices, room blocks, sales systems, and hotel operations.
  • Polished presentation, writing, organization, and relationship-building skills, with sound judgment and attention to detail.
  • Ability to manage multiple priorities independently and collaborate effectively across departments.
  • Must be able to work on property in Dallas, Texas.

Nice To Haves

  • Hotel pre-opening experience is strongly preferred.
  • Bachelor’s degree in hospitality, business, or a related field preferred; equivalent experience considered.

Responsibilities

  • Prospect, qualify, and secure group room business through targeted account development in assigned local, national, and international markets to meet or exceed revenue and production goals.
  • Build the pre-opening sales pipeline, establish targeted prospect lists and global account plans, secure business ahead of opening, and help develop sales processes and materials while adapting to changing timelines and priorities.
  • Create compelling presentations and proposals that communicate The Knox’s design, service standards, and Auberge positioning and support premium group rates.
  • Develop strategic plans for high-potential global accounts through focused outreach to corporate decision-makers, luxury meeting planners, and intermediary partners.
  • Evaluate opportunities based on total revenue, room-to-space ratios, and displacement to support the hotel’s positioning and profitability.
  • Respond promptly to inquiries, prepare tailored proposals, negotiate terms within approved guidelines, and execute accurate agreements.
  • Conduct site inspections and presentations that reflect The Knox’s character and service standards.
  • Manage the sales pipeline, account plans, forecasts, and activity records in the property’s sales systems.
  • Build lasting relationships with clients, intermediaries, and community partners, and identify repeat and referral opportunities.
  • Partner with Revenue, Catering, Reservations, and Operations on availability, pricing, room blocks, contract details, and client-expectation handoffs.
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