Group Coordinator - Caribe Hilton

Hilton • San Juan, PR

2d

About The Position

The Group Coordinator supports Caribe Hilton’s group booking process and helps deliver memorable guest experiences. The role coordinates group reservation details, including rooming lists, suites, event resumes, and billing requirements. It serves as a liaison among internal and external stakeholders to verify and relay reservation information, and provides prompt, professional customer service to clients, guests, and team members. The position also assists with special projects and departmental administrative tasks.

Responsibilities

• Coordinate group reservation details, including rooming lists, suites, event resumes, and billing requirements.
• Verify and relay reservation information among internal and external stakeholders, including meeting planners, housing bureaus, convention teams, and the front office.
• Respond promptly and professionally to inquiries from clients, guests, and team members.
• Assist with coordinating departmental initiatives and ad-hoc assignments.
• Provide clerical support to department managers, including word processing, data entry, filing, and copying.

Benefits

• Access to 110 nights of discounted travel, with hotel room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program allowing eligible employees to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible team members.
• Paid time off.
• Health and welfare plans, including coverage for dental and vision care.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed