Group Coordinator

Pyramid Global Hospitality•Pittsburgh, PA

About The Position

Pyramid Global Hospitality is hiring a Group Coordinator, described in the posting as a Sales Coordinator, to support the sales team at the Pittsburgh Airport Marriott. The role helps ensure the team has the tools, supplies, and resources needed to provide exceptional service. It also supports positive guest interactions by building anticipation for upcoming visits and providing accurate information about the property and special events. The position offers an opportunity to grow a hospitality career at a property within Pyramid Global Hospitality's portfolio.

Requirements

  • High school diploma or equivalent.
  • Strong desire to make an impact on other people.
  • Outgoing and engaging personality.
  • Strong computer skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced setting.

Nice To Haves

  • Previous hotel or resort experience.
  • Experience engaging with people from around the world and making meaningful connections.

Responsibilities

  • Answer incoming phone calls, qualify inquiries, and set up calls with the Sales and Catering Sales Manager.
  • Send packages and answer general questions.
  • Create monthly lead recaps and updates.
  • Assist in creating contracts, estimates, and site tours.
  • Create Sales and Catering kits and restock the supply area as appropriate.
  • Control office supplies and order supplies when necessary.
  • Update the sales system with actuals after events are completed.
  • Send thank-you cards and emails.
  • Support the sales team with the tools, supplies, and resources needed to deliver service.

Benefits

  • Matching 401(k) plan.
  • Professional development.
  • Bonuses.
  • Travel perks.
  • Opportunity to grow across the company's hotel portfolio.
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