Group Sales Coordinator

Hilton • Jal, NM

3d

About The Position

The Group Sales Coordinator coordinates and oversees the customer experience for groups at the hotel throughout the process, from site inspections and planning through group preparation, arrival, and on-site execution. The role coordinates group requirements, maintains communication with clients, agencies, and internal departments, and prepares group documentation to support successful program delivery. The coordinator works closely with Banqueting, Reservations, Front Office, Food & Beverage, and other relevant departments.

Requirements

• Demonstrate a passion for hospitality and spreading its light and warmth.
• Act with integrity and do the right thing.
• Inspire others through leadership.
• Value teamwork and shared outcomes.
• Demonstrate ownership and accountability.
• Bring urgency and discipline to work, with a focus on the present.

Responsibilities

• Coordinate and oversee the group customer experience from site inspections and planning through preparation, arrival, and execution.
• Coordinate group requirements from the planning stage through arrival and on-site operations.
• Maintain communication and follow up with clients, agencies, and internal departments involved in each program.
• Coordinate site inspections, planning visits, and FAM trips, including itineraries, reservations, amenities, tours, and internal communication.
• Prepare and update group documentation, including rooming lists, BEOs, group instruction sheets, alerts, and service orders.
• Communicate with Banqueting, Reservations, Front Office, Food & Beverage, and other relevant departments to support proper execution of each program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed