Group Coordinator Lead

DHL Supply Chain • Goodyear, AZ

5d • Onsite

About The Position

DHL Supply Chain is hiring a Group Coordinator Lead to direct a work group and support training, development, and daily warehouse operations. The role assigns work schedules, manages daily workloads, provides day-to-day direction and guidance, trains associates, and monitors their progress and performance. It also involves supporting the site’s training programs, preparing and delivering classroom and operational training, maintaining training for WMS-related processes and warehouse operations, and training associates on site SOPs and customer-facing process documentation.

The Group Coordinator Lead prepares work instructions for operational functions and system processes; conducts new-hire onboarding and cross-training for associates and temporary staff; evaluates training effectiveness and identifies improvements; and partners with operations leadership on safety, quality, and productivity standards. The role serves as a subject matter expert on warehouse processes, material handling equipment operations, and WMS functionality, and provides ongoing coaching and performance feedback. Additional duties include maintaining and reviewing work-group records and documents for accuracy and legibility, reporting unsafe conditions that cannot be self-corrected, opening or closing and securing the building as directed, and assisting the Supervisor with operational responsibilities and special projects.

This is a first-shift inbound position, Monday through Friday, 5:00 a.m. to 1:30 p.m., paying $22.35 per hour. The role reports directly to the Supervisor.

Requirements

• 6–12 months of warehouse experience.
• 6–12 months of forklift operation experience.
• At least 6 months of experience operating stand-up material handling equipment.
• High school diploma or equivalent is preferred.
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment is preferred.

Nice To Haves

• Experience operating Order (Cherry) Picker equipment.
• Experience operating sit-down forklifts.
• Experience operating clamp equipment.
• Experience operating electric pallet jacks.
• High school diploma or equivalent.
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.

Responsibilities

• Assign work schedules and manage daily workloads for the directed work group.
• Provide day-to-day direction and guidance to associates.
• Conduct training for new associates, including onboarding and cross-training.
• Lead and support site training and development programs, including classroom and operational training.
• Maintain training programs for WMS-related processes and warehouse operations.
• Train associates on site SOPs and customer-facing process documentation.
• Prepare detailed work instructions for operational functions and system processes.
• Evaluate training effectiveness and identify opportunities for continuous improvement.
• Partner with operations leadership to ensure associates are trained on safety, quality, and productivity standards.
• Serve as a subject matter expert on warehouse processes, material handling equipment operations, and WMS functionality.
• Monitor associate performance and production, and provide constructive feedback, coaching, and support.
• Maintain legible and accurate records or logs, and review work-group documents for accuracy and legibility.
• Communicate work practices, procedures, and methods to associates.
• Report unsafe conditions to the Supervisor when they cannot be self-corrected.
• Open and/or close and secure the building as directed.
• Assist the Supervisor with operational responsibilities and special projects as assigned.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED