Group Coordinator Lead

DHL (Supply Chain)•Memphis, AL
•Onsite

About The Position

DHL Supply Chain is hiring a Group Coordinator Lead for a first-shift, working-lead role in a warehouse or distribution facility. The coordinator works alongside the team and serves as an initial point of contact for associates, directing daily workloads and providing day-to-day guidance. The role is responsible for assigning schedules and duties, training associates, monitoring progress and production, and supporting the Supervisor in meeting customer standards. The position oversees workflow across areas including Put-Away, Inventory, Receiving, Shipping/Pack-out, Staging, and Order Selecting. The role reports directly to the Supervisor. The schedule is Monday through Friday, 5:30 a.m. to 2:00 p.m., with overtime required based on business needs. Pay is $21.35 per hour. Safe and efficient operation of stand-up Order Picker and Reach Truck equipment is required; experience with other material handling equipment is a plus.

Requirements

  • At least 3 years in a progressive role in a supply chain, logistics, warehouse, or distribution environment as a Team Lead, Workflow Planner, or in another role requiring decisions and leadership of associates' daily tasks.
  • At least 6 months of experience operating stand-up material handling equipment.
  • Ability to safely and efficiently operate a stand-up Order Picker and Reach Truck.
  • 6–12 months of warehouse experience.
  • 6–12 months of forklift operation experience.

Nice To Haves

  • High school diploma or equivalent.
  • Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
  • Experience operating other material handling equipment, such as an Order (Cherry) Picker, Sit-down, Clamp, or Electric Pallet Jack.

Responsibilities

  • Lead and manage workflow and allocate work duties for team members in assigned facility departments.
  • Provide day-to-day direction and guidance to the work group and manage daily workloads.
  • Work alongside the team and serve as an initial point of contact for associates.
  • Train new associates and conduct associate training.
  • Monitor associate progress and performance, including production.
  • Provide constructive feedback to associates.
  • Assist the Supervisor in ensuring the highest customer standards.
  • Maintain legible and accurate records or logs.
  • Review work-group documents for accuracy and legibility.
  • Open and/or close and secure the building as directed.
  • Report unsafe conditions to the Supervisor when they cannot be self-corrected.
  • Communicate work practices, procedures, and methods to associates.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement program.
  • Training and career advancement opportunities.
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