Group Coordinator Lead

DHL (Supply Chain)•Newville, AL
•Onsite

About The Position

DHL Supply Chain is hiring a Group Coordinator Lead to provide day-to-day direction and guidance to a work group. The role assigns work schedules, trains associates, monitors their progress, and is responsible for daily workloads. It also includes processing orders and preparing correspondence to fulfill customer needs, providing customers with product, service, and transit information, and acting as a liaison to facilitate issue resolution. This is a third-shift Tasker position, scheduled Monday through Friday from 6:00 p.m. to 2:00 a.m. Pay is $19.45 per hour plus a $0.50 shift premium. The role is onsite.

Requirements

  • 6–12 months of warehouse experience.
  • 6–12 months of forklift operation experience.

Nice To Haves

  • High school diploma or equivalent.
  • Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
  • Inbound/outbound experience.
  • Customer service skills.
  • Loading and unloading experience.
  • Attention to detail.

Responsibilities

  • Assign work schedules and oversee daily workloads for the work group.
  • Train new associates and communicate work practices, procedures, and methods.
  • Provide day-to-day direction and guidance to associates.
  • Monitor associate performance and progress.
  • Process orders and prepare correspondence to fulfill customer needs.
  • Provide customers with product, service, and transit information and act as a liaison to facilitate issue resolution.
  • Maintain legible and accurate records or logs.
  • Review documents prepared by work group members for accuracy and legibility.
  • Open and/or close and secure the building as directed.
  • Report unsafe conditions to a supervisor if they cannot be self-corrected.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with generous company match.
  • Tuition reimbursement.
  • Training and career advancement opportunities.
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