Group Coordinator Lead

DHL Supply Chain•Whiteland, IN

3d•Onsite

About The Position

The Group Coordinator Lead is a working-lead role responsible for directing the day-to-day work of associates in an assigned facility department. The lead works alongside the team and serves as an initial point of contact for associates, allocating duties and managing workflow in areas that may include Put-Away, Inventory, Receiving, Shipping/Pack-out, Staging, and Order Selecting. The role assigns work schedules, oversees daily workloads, trains associates, monitors their progress and performance, and communicates work practices and procedures. It also involves maintaining and reviewing records, reporting unsafe conditions that cannot be self-corrected, and opening or closing and securing the building as directed. The lead reports directly to a Supervisor and assists in ensuring customer standards are met.

Requirements

At least 3 years in a progressive role within supply chain, logistics, warehouse, or distribution, such as Team Lead or Workflow Planner, involving decisions and leading associates in daily tasks.
At least 6 months of experience operating stand-up material handling equipment.
Safe and efficient operation of a stand-up Order Picker and Reach Truck is required.
6–12 months of warehouse experience.
6–12 months of forklift operation experience.

Nice To Haves

High school diploma or equivalent.
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
Experience operating other material handling equipment, such as an Order (Cherry) Picker, sit-down forklift, clamp, or electric pallet jack.

Responsibilities

Lead and manage workflow and allocate work duties among team members in an assigned department.
Work alongside the team and serve as an initial point of contact for associates.
Assign work schedules and direct daily workloads.
Train new associates and conduct training for the work group.
Monitor associate production, progress, and performance.
Provide constructive feedback to associates.
Communicate work practices, procedures, and methods to associates.
Maintain legible and accurate records or logs.
Review documents prepared by work-group members for accuracy and legibility.
Open and/or close and secure the building as directed.
Report unsafe conditions to the Supervisor if they cannot be self-corrected.
Assist the Supervisor in ensuring the highest customer standards.