Group Coordinator Lead

DHL (Supply Chain)•Monroe, OH

7d•Onsite

About The Position

The Group Coordinator Lead coordinates and supports daily warehouse operations, including inbound and outbound work, picking, shipping, and receiving. This working lead provides day-to-day direction, coaching, and training to associates; assigns schedules and daily workloads; monitors progress and performance; and supports operational productivity and service levels. The role operates material handling equipment as needed and uses warehouse management systems, scanners, and office tools to manage inventory and operational processes. It also involves processing and reviewing shipping and inventory documentation, addressing discrepancies and shipment issues, supporting parcel, LTL, truckload, and container operations, promoting safe work practices, and contributing to continuous improvement. The position is on the second shift, Monday through Friday, from 4:30 p.m. to 1:30 a.m., with pay of $21.35.

Requirements

6–12 months of warehouse experience.
6–12 months of forklift operation experience.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication, leadership, and problem-solving skills.
Comfort holding associates accountable and having difficult conversations when necessary.

Nice To Haves

Experience with warehouse operations, shipping, receiving, inventory, or logistics.
Experience operating Reach Trucks, Forklifts, and Mid Riders.
Knowledge of warehouse management systems, preferably Blue Yonder.
Experience using RF scanners, Microsoft Excel, Microsoft Forms, and shipping documentation.
Self-motivation, adaptability, eagerness to learn, and interest in career growth.
High school diploma or equivalent.
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.

Responsibilities

Coordinate and support daily inbound, outbound, case-picking, layer-picking, manual-picking, shipping, and receiving activities.
Provide direction, coaching, training, and support to warehouse associates, including conducting training for new associates.
Assign work schedules and daily workloads, and monitor associate progress and performance.
Operate Reach Trucks, Forklifts, and Mid Riders while supporting floor operations as needed.
Use warehouse systems and tools to manage inventory and operational processes.
Process and verify Bills of Lading, shipping documents, and inventory transactions; maintain accurate records and logs.
Review documents prepared by work-group members for accuracy and legibility.
Monitor workflow and staffing needs to achieve productivity and service levels.
Support parcel, LTL, truckload, floor-loaded inbound and outbound shipments, and container processing.
Handle inventory discrepancies, shipment issues, and operational challenges in partnership with leadership.
Promote workplace safety and adherence to operational procedures and quality standards; report unsafe conditions that cannot be self-corrected.
Communicate work practices, procedures, and methods to associates.
Conduct associate coaching and performance discussions as required, including holding associates accountable.
Open and/or close and secure the building as directed.
Support continuous improvement initiatives and perform other duties as assigned.